The
National Property Conveyancing Company
for New Zealand
McDowell Real Estate - Elaine Nagle 20th September 2007 - Over the time that you have been in business in Rotorua, both our clients and my staff have only good things to say about every aspect of our/their dealings with you and your Company.
In fact it is a pleasure to have such prompt and courteous service, always with a smile. Nothing seems too much trouble to the team.
The Mortgage Centre - Graeme Leigh Director 21st September 2007 - I thought it would be an opportune time to write to you, now that we have been working with your company for the last 9 months.
I am writing to thank you for the excellent service you have provided to my Company, since we began our relationship.
It has been a pleasure working with you both and Wendy, and the level of professionalism coming out of your office has been exceptional.
You have brought a breath of fresh air, to what has traditionally been an otherwise closed process. I very much look forward to continuing what has become an excellent relationship between our two Companies. You have made the finance and settlement process very simple and less problematical for me as a Mortgage Broking Company.
Coopers Real Estate - Clare Willis Sales Manager 22nd September 2007 - Thankyou for coming into our office recently to share with our team your Vision, Mission and Values for your business.
I wish to congratulate you on the great service you have provided to the clients we have referred to you since you started your business in Rotorua. We have had great feed back from our clients.
Your service has always been professional and whenever an agent has phoned into your office for help with a tricky situation you have always been so friendly and helpful.
We look forward to watching your success continue to grow and wish you all the best for the future.
Coopers Real Estate - Paul Lynd February 2008 - Unfortunately when I began in Real Estate over 3 years ago you didn't exist. Getting progress reports from Solicitors was rare and in some cases impossible. This did not help keeping Contracts together and in some cases the lack of communciation assisted them in falling apart.
After having the first hand experience with you when you started in March 2007, I was very impressed.
Since then we have had scores of deals we have worked on together and I have found you actually wanted to help and assist not only the client, but us Real Estate Agents as well. You did what you could to help facilitate deals and keep them together.
At all times you have been professional and ethical, and given expert advice to my clients.
The Real Estate Industry relies on communication and you have never let me down, or any of my clients in that respect.
When I refer a Company or Individual to another person I want to know without a doubt that they will be looked after and treated as I would want to be treated myself. I have never referred a client that has been unhappy with your service.
Harcourts Rotorua - Glenn Austin 4th February 2009 - My name is Glenn Austin and I have been in the Real Estate Industry for over nine years and to this day continually strive to offer superior service and advice to all my customers and clients.
I am aware therefore of the importance of having an efficient network of professionals to work alongside, and I have found your service to be excellent you provide to my clients.
You have consistently shown to be personable, efficient and courteous with a high level of expertise. You strive to provide excellent service and in doing so, exude confidence that the transaction will be completed smoothly.
I have no hesitation recommending your services to fellow colleagues and clients in the Real Estate Industry and have confidence you deliver on what you promise.
Harcourts Rotorua - David Martin CEO 15th February 2010 - To whom it may concern, in the course of our business we work with Solicitors and Conveyancers almost every day.
One of the things that are critical to us is ensuring that our Clients and Customers "know whats going on and why". And if there are any problems; that the legal supplier works in a fast professional and collaborative manner with us, so that together we can all protect the rights and responsibilities of the parties, within our given roles (as required by law plus our ethical and moral obligations).
In the last 2 years, we have had the pleasure of working along side Property Conveyancing Services Ltd, in literally hundreds of transactions. Naturally some were challenging; some pitted us at odds with parties in disagreement, but all were handled with exceptional professionalism by their Team.
When things are going well, we will have a certain type of relationship with other Professions. But it's when things go wrong that the real backbone of a Company is demonstrated.
They have consistently demostrated very high levels of customer service to both us as Real Estate Service providers and to our clients and customer on every occasion.
This fact was even acknowledged by the 2009 Westpac Business of the Year Awards where they won the hotly contested "Best Service Provider" category.
We happily recommend them to other Real Estate Agency's and Property Vendors and Property Purchasers.
